Privacy Policy
Your privacy is a trust — this is how we handle your data
1. Introduction
TASNEEM Business Analysis & Development ("TASNEEM") is committed to protecting the privacy of its website visitors and clients. This policy explains how personal data is collected, used, and protected, in compliance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia and its implementing regulations.
2. Data We Collect
- Data you provide directly: name, mobile number, email, organization name, and the content of your message when using the contact form or messaging us on WhatsApp.
- Technical data: browser type, device, and visited pages — through strictly essential cookies only (see the Cookie Policy).
- Contractual data: what is required to deliver services and issue invoices upon actual contracting.
3. Purposes of Processing
- Responding to your inquiries and requests and providing requested proposals.
- Executing contracts and managing the contractual relationship with clients.
- Meeting statutory requirements such as tax invoicing.
- Improving the website experience and measuring its performance anonymously.
We never sell, rent, or share your personal data with any third party for marketing purposes.
4. Legal Basis for Processing
We process your data based on: your explicit consent (contact forms), the performance of a contract to which you are a party, compliance with a statutory obligation, or our legitimate interest in operating and improving the website in a manner that does not prejudice your rights.
5. Data Sharing
- Trusted technical service providers (hosting, email) within the limits required to operate the website, under equivalent confidentiality obligations.
- Government and judicial authorities where a binding statutory requirement exists.
6. Data Retention
We retain data for the period necessary to fulfil the purposes for which it was collected, or for the statutory retention periods (such as tax records), after which it is securely deleted or anonymized.
7. Your Rights
- The right to be informed of how your data is processed.
- The right to request a copy of your personal data.
- The right to request correction of inaccurate data.
- The right to request deletion of data or withdraw consent, unless a statutory requirement mandates retention.
To exercise any of these rights, email us at contact@tasneem.it.com and we will respond within a reasonable period not exceeding thirty days.
8. Data Security
We apply appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure, and we restrict access to employees whose duties require it.
9. Third-Party Links
The website may contain links to external sites (such as WhatsApp and web maps); TASNEEM is not responsible for the privacy practices of those sites and we recommend reviewing their policies.
10. Updates to This Policy
We may update this policy from time to time; any amendment will be published on this page with an updated "Last updated" date above.